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Posh Baby Gear FAQ

What Is Posh Baby Gear? TOP

Posh Baby Gear is the premier online boutique for upscale, trendy and fashionable accessories and gifts for any stylish baby. Located in the Midwest, Posh Baby Gear is managed by stay at home mothers with their very own posh babies. It is our goal to provide the customers of Posh Baby Gear a terrific source to view the latest trends in baby accessories, fancy baby gifts, and unique items for the mom of a posh baby. 

What Is The Customer Service Goal Of Posh Baby Gear? TOP

The customer service goal of Posh Baby Gear is simple: We are committed to providing our customers total satisfaction. Every time. Guaranteed.

What Are The Posh Baby Gear Customer Service Hours TOP

Monday through Friday 8:00am-5:00pm CST

How Do I Contact Posh Baby Gear? TOP

The customer service goal of Posh Baby Gear is simple: We are committed to providing our customers total satisfaction. Every time. Guaranteed.

If you have any questions or feedback for Posh Baby Gear, please feel free to contact us.

  • E-mail (link) Posh Baby Gear and you will receive a response within 24 hours.
  • If you prefer to speak with somebody at Posh Baby Gear in person, we can be reached during the hours of 8:00 am to 5:00 PM CST. Please call us toll-free at 1-800-297-0747.
  • Send mail to Posh Baby Gear at:
    Posh Baby Gear

c/o EPIC Click LLC

1035 33rd Ave SW

Cedar Rapids, IA 52404

What Payment Methods Does Posh Baby Gear Accept? TOP

Posh Baby Gear will gladly accept Visa, MasterCard, American Express, and Discover. Your credit card will not be charged until your order has been shipped. Alternatively, you may call Posh Baby Gear at 1-888-383-0073 and we will be glad to take your order over the telephone. Our customer service hours are Monday - Friday, 8:00 am to 5:00 pm CST.

Does Posh Baby Gear Charge Sales Tax? TOP

Posh Baby Gear charges applicable sales tax to merchandise shipped within the state of Iowa.

How Do I Use My Posh Baby Gear Gift Certificate? TOP

Posh Baby Gear gift certificates can be used for any merchandise in our online boutique. They can be sent to the recipient via email, or regular snail mail. To redeem a Posh Baby Gear gift certificate, select "gift certificate" as your payment type and proceed through the checkout process. You may use a Posh Baby Gear gift certificate in full or partially. If you use only part of the Posh Baby Gear certificate, you may come back and use the remaining balance at a later date. Posh Baby Gear gift certificates may not be redeemed for cash. Lost gift certificates may not be replaced.

How Do I Use My Posh Baby Gear Coupon? TOP

Enter valid Posh Baby Gear coupons on the "view shopping cart" page.

How Will My Posh Baby Gear Purchase Be Shipped? TOP

Many of the upscale baby gifts, unique baby products, and/or specialty baby items with several fabric or style/size options may be drop-shipped directly from our trusted suppliers. Once orders are placed with Posh Baby Gear, they are usually filled the following business day. Exceptions are noted within the product details.

Does Posh Baby Gear Ship Internationally? TOP

The Posh Baby Gear online baby boutique is set up to process orders originating and shipping within the United States, its territories, and Canada. However we are happy to accept international orders on an individual basis. We generally process these manually. If you live outside of the USA or Canada and would like to make a Posh baby Gear purchase, please email us at (e-mail address). Once we know where you live and what baby items you would like to purchase, we will let you know what the shipping charges will be. International duties, taxes, or customs charges are your responsibility. Posh Baby Gear has no control over these charges and are required by law to list package contents and values on international shipments.

If My Posh Baby Gear Purchase Is A Gift, What Should I Expect? TOP

Any Posh Baby Gear order shipping to a recipient with a different name and address from the billing name and address will not include pricing information. It is the purchaser's responsibility to include the correct shipping address on the order. Upon shipment Posh Baby Gear will email tracking information to you, and we strongly encourage you to forward that information to the recipient so that delivery is expected.

How Are Exchanges & Returns Of Posh Baby Gear Products Handled? TOP

Posh Baby Gear stands behind our upscale baby merchandise and believe you will be completely happy with your purchase. However, we will be glad to accommodate returns and exchanges within 30 days of receipt of items. The merchandise must be unused and in its original packaging. Posh Baby Gear inspects our merchandise carefully upon receipt from our manufacturers, but if you feel you have received an item with a manufacturing defect please call us immediately so that we may replace the item.

How Are Refunds Of Posh Baby Gear Products Handled? TOP

Shipping and handling fees on your origi

nal purchase are non-refundable, but will be applied to an order exchange.

Refunds can only be credited to the card used to make the original purchase. If you prefer, Posh Baby Gear will be happy to issue a credit in the form of a Posh Baby Gear gift certificate.

Problems Logging In To Your Posh Baby Gear Account? TOP

This is most likely because you have disabled cookies and/or javascript in your browser, This commonly happens if you have something like Norton AV internet security package installed and have the security level set too high. Cookies and javascript MUST be turned on as they are used to remember what Posh Baby Gear items have been added to your basket.

Problems Creating A Posh Baby Gear Account? TOP

This is most likely because you have disabled cookies and/or javascript in your browser, This commonly happens if you have something like Norton AV internet security package installed and have the security level set too high. Cookies and javascript MUST be turned on as they are used to remember what Posh Baby Gear items have been added to your basket.

Problems Keeping Items In Your Posh Baby Gear Shopping Cart? TOP

This is most likely because you have disabled cookies and/or javascript in your browser, This commonly happens if you have something like Norton AV internet security package installed and have the security level set too high. Cookies and javascript MUST be turned on as they are used to remember what Posh Baby Gear items have been added to your basket.

Where Is My Posh Baby Gear Wish List? TOP

You must log in first to see your Posh baby Gear Wish List. After you do so, links to view your shopping cart, Wish List, Gift Registry and Orders History, modify your profile, and checkout will appear on the My Account page.

Where Is My Posh Baby Gear Gift Registry? TOP

You must log in first to see your Posh Baby Gear Gift Registry. After you do so, links to view your shopping cart, Wish List, Gift Registry and Orders History, modify your profile, and checkout will appear on the My Account page.

What Is Posh Baby Gear's Privacy Policy? TOP

Any information you submit to Posh Baby Gear will be used only for fulfilling your order, unless you opt receive our newsletters or special offers. Under no circumstances will Posh Baby Gear sell, share, or use your information in any other way. Our site uses a secure server to provide a safe shopping experience.

What Is The Mission Statement Of Posh Baby Gear? TOP

Our mission at Posh Baby Gear is to provide upscale and unique baby products that are loved by mothers and babies alike.

What Brands And/Or Manufacturers Are Offered At Posh Baby Gear? TOP

Posh Baby Gear is pleased to offer upscale baby products from:

  • Baby Paws
  • Zooni
  • Baby Bella Maya
  • BabyJak
  • BabyLegs

And many more.

If there are additional lines or products that you would like to see offered at Posh Baby Gear, please do not hesitate to contact us. We are always looking for new products and quality brands to add to our online boutique.

What Kind Of Products Are Offered At Posh Baby Gear? TOP

Posh Baby Gear hand selects each and every product offered in our online boutique. We are constantly adding new lines, and strive to offer best balance of selection, quality, and the best value.

Among the many products offered at Posh Baby Gear:

  • Crochet Baby Headbands
  • Baby Hair Bows
  • Baby Flower Clips
  • Baby High Chair Slip Covers
  • Baby Car Seat Slip Covers
  • Toddler Car Seat Slip Covers
  • Moses Style Baby Baskets
  • Baby Tutus
  • Baby Beanies
  • Baby Hats
  • Tutu Dresses
  • Diaper Covers
  • Baby Blankets
  • Baby Leg Warmers
  • Diaper Cakes
  • Baby Gift Baskets
  • Baby Shoes For Boys And Girls
  • Baby Clothing

And much MUCH more.... TOP